In today’s world, I know you have choices, so I would like to personally thank you for choosing CDPHP, a health plan that has been committed to high-quality, affordable coverage for more than 30 years.
As you well know, the past few years have been challenging for everyone buying health insurance, including our members, many of whom have been faced with rising costs and changes to their benefits. As a doctor, father, grandfather, and health plan CEO, I know that these changes have been difficult. Together, we have weathered a storm that brought about some of the most sweeping changes in the history of the American health care system.
Today, CDPHP is a strong, lean, and efficient organization with a steadfast commitment to community, customer service, and best-in-class care. We were once again named one of the top-rated health plans in New York state* by the National Committee for Quality Assurance (NCQA) and have received national recognition for our Enhanced Primary Care (EPC) program, a patient-centered medical home model that rewards doctors for quality over quantity, providing you with greater access and more time with your doctors.
Still, we know that there is more to do. Health care is confusing and costly; yet, it is extremely important to you and your loved ones. With this in mind, CDPHP is working hard to provide you with the support you need to make the most informed health care choices. Whether on the phone or in the community at one of our Customer ConnectSM locations, CDPHP has the tools and resources to guide you through.
Moving forward, I promise to continue fighting for affordability, advocating for greater price transparency, and working alongside your doctors and employers to ensure that you receive the best care at the best price.
I want to hear from you
If you have a suggestion for how we can improve your experience as a member and a patient, I would love to hear from you. You can submit a comment below. I promise to read and respond to each and every one.
You can also join CDPHP Insights**, an exclusive online community of CDPHP members who want to make a difference. Members who are interested can take our survey to see if they qualify. Once they join, they will be sent periodic surveys requesting feedback and have the chance to win $75 Visa gift cards.
I look forward to hearing from you. Until then, I wish you the very best in health!
John D. Bennett, MD
President and CEO