At 68 years old, Corinne Kennedy recently made the decision to move back to her hometown of Troy, NY. Once settled into her new place, the retired health care worker knew she had to make a decision about her health insurance.
“I started asking around. Everyone I spoke to said, ‘CDPHP is the absolute best.’”
Living on a fixed income, Corinne needed a plan that was both affordable and high-quality. She was pleasantly surprised when she started shopping around on the CDPHP website.
“The website made it easy to compare plans. And I was surprised to see a number of options that fit my budget, including CDPHP Medicare Choices!”
Corinne took the advice of her friends and family and enrolled in a CDPHP Medicare Advantage plan. Since then, she has had the chance to use her benefits and has been impressed by the high level of customer service offered by the locally-based insurer.
“I had a question about the website. I expected to be on hold for 20 minutes. The phone rang, and almost immediately, a young man picked up. He was able to answer my question quickly and even provided me with the direct number to a CDPHP pharmacist because I had additional questions about my prescription drugs.”
Corinne, who spent more than 20 years working in the health care industry, says she knows the importance of good customer service.
“I spent three decades in this industry. I know good service when I see it. CDPHP has a good thing going on!”