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May 07, 2025
CDPHP no-cost trainings for your practice: Enhance patient satisfaction and team performance
CDPHP is committed to keeping our members at the center of care and our valued providers at the center of the health care system. That’s why we empower provider offices with no-cost customer service and leadership trainings, so that they have the support needed to deliver exceptional customer service and elevate patient satisfaction. “It was…
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February 18, 2025
2024 Annual Perinatal Chart Review
The perinatal study is conducted annually by the Capital District Physicians’ Health Plan, Inc. (CDPHP®) quality improvement nurse specialists (QINS). The criterion for this study is based on the standards set forth by the 2009 New York State Medicaid Prenatal Care Standards that replaced the Prenatal Care Assistance Program (PCAP) model. The updated New York…
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January 21, 2025
Unparalleled Support for Providers: The pivotal CDPHP response to the 2024 Change Healthcare service outage
2024 will be remembered by health care professionals for the unprecedented challenges caused by the cyber-attack on Change Healthcare and the resulting total shutdown of their platforms and services. Beginning in February, and for months that followed, providers and facilities across the country lost their usual claims clearinghouse, were delayed in receiving claims payments, and…
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November 18, 2024
From participant to prescriber: Seeing the benefits from both sides of the MyFitRx™ medically integrated fitness program
Family nurse practitioner, Marie Schongar, appreciates the MyFitRx program from every angle. “I loved seeing so many clients playing pickle ball, dancing to Zumba, or exercising in the gym while I walked around the track to start my exercise plan,” she says. “It was inspiring to see so many people working on their wellness programs.” A…
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November 27, 2023
How providers and CDPHP work together for patients in foster care
High-quality care is critical CDPHP® reminds providers that access to comprehensive, high-quality health care is especially critical for foster children and youth. Your role and responsibility As a CDPHP network provider, you may find yourself in a position to provide trauma-informed care to Medicaid Managed Care (MMC) enrolled children or youth in direct placement foster…
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October 23, 2023
What CDPHP did for me: Kindhearted care to get through a health scare
The great American poet and author Maya Angelou famously praised nurses with these words: “They may forget your name, but they will never forget how you made them feel.” CDPHP member Kathryn Lynch (left, above) will forever remember the name of nurse Gina Fabrizio (right) and the compassionate care she provided Kathryn as part of…
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