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November 27, 2023
How providers and CDPHP work together for patients in foster care
High-quality care is critical CDPHP® reminds providers that access to comprehensive, high-quality health care is especially critical for foster children and youth. Your role and responsibility As a CDPHP network provider, you may find yourself in a position to provide trauma-informed care to Medicaid Managed Care (MMC) children or youth in direct placement foster care…
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October 23, 2023
What CDPHP did for me: Kindhearted care to get through a health scare
The great American poet and author Maya Angelou famously praised nurses with these words: “They may forget your name, but they will never forget how you made them feel.” CDPHP member Kathryn Lynch (left, above) will forever remember the name of nurse Gina Fabrizio (right) and the compassionate care she provided Kathryn as part of…
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July 18, 2023
When you talk – we listen!
It might not be the most exciting piece of mail you receive – but if you get a member survey from CDPHP, you have a unique opportunity to tell us how happy you are with the care you receive from your doctors and other providers, and what you like about CDPHP. We listen closely to…
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July 03, 2023
How in-house retinal exams can increase access to care for your patients
“Some patients don’t even know that they’re supposed to have an annual retinal exam,” says family practitioner Rachel Siffring, DNP, FNP (seen above). “I’ll say, ‘Do you have an extra ten minutes? We’ll do that now.’” Siffring is part of the dedicated medical staff at Koinonia Primary Care on Clinton Avenue in Albany, where easy…
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March 08, 2023
Providers can influence depression treatment outcomes
It’s critical that patients on antidepressants be closely monitored. The National Committee for Quality Assurance (NCQA) has developed quality metrics enabling CDPHP® to gauge our network’s compliance with recommended guidelines. The information is collected annually, based on claims data, and reported in our Healthcare Effectiveness Data and Information Set (HEDIS®). The following measurement has been…
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December 14, 2022
How your patient portal can save time and improve satisfaction
As a patient, I really like talking with the nurses and staff at my doctor’s office. They’re some of the nicest and most caring people I know. Chatting with them is always pleasant and informative — but I’m also aware of how busy these dedicated health professionals are, and sometimes it doesn’t feel right taking…
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