November 02, 2022 Business Resources

It’s a Family Affair

Four Seasons Pediatrics

For the third year in a row, Four Seasons Pediatrics in Clifton Park, NY has topped the list of pediatric practices in the CDPHP Top Doctors report. The practice is run by a husband-and-wife duo – Drs. Harry Miller and Kimberly Elmer – who met 30 years ago while working at Albany Medical Center. Today, the physician power couple runs one of the most successful pediatric practices in the Capital Region, which is no small feat in the aftermath of a global pandemic.

“The last couple of years have been really tough on the team. We’ve had a lot of turnover and have experienced a lot of burnout.” said Dr. Miller.

The practice hired 25 new employees in the last year alone, including two mental health counselors, who were brought on to support the wave of children dealing with depression, anxiety, and other mental illnesses exacerbated by the pandemic.

“We saw the train coming down the track. Parents were telling us how hard it was to get an appointment. It’s very helpful to have these services onsite.”

With so many new faces in the office, Miller says staff training and morale are paramount to the practice’s success. He coaches the front-end staff on how to handle challenging situations and celebrates their big and small victories with ice cream parties, company picnics, and staff recognition.

John D. Bennett, MD, FACC, FACP
About Author

John D. Bennett, MD, FACC, FACP, is president and CEO of Capital District Physicians’ Health Plan, Inc. (CDPHP), an award-winning, physician aligned, not-for-profit health plan based in Albany, NY. Bennett has held the position since 2008 after serving more than 10 years as chair, vice chair, and board member for CDPHP. During his tenure, CDPHP has been ranked among the top-performing health plans in New York and the nation, most recently named #1 in Customer Satisfaction in the J.D. Power Member Health Plan Study 2021. Under his leadership, CDPHP has also become known as a model employer regionally and nationally, and was recently named among the top three Best Companies to Work for in New York by the Society for Human Resource Management, as well as Forbes Best-in-State Employers 2021. Prior to joining CDPHP, Bennett served as founding member and CEO of Prime Care Physicians, PLLC. During his tenure, he co-led a team of 25 cardiologists and helped grow the practice to a 100-physician multi-specialty group. Bennett is board certified by the National Board of Medical Examiners and the American Board of Internal Medicine, with subspecialties in internal medicine and cardiology. He earned his medical degree at SUNY-Downstate Medical Center, Brooklyn, and a Bachelor of Science degree at Rensselaer Polytechnic Institute. Bennett completed an internship and residency in internal medicine and a fellowship in cardiovascular disease at Albany Medical Center. He is a Fellow of the American College of Cardiology and the American College of Physicians. Bennett is currently board chair for the Center for Economic Growth, and vice chair for the Palace Theatre. Bennett also serves on the boards of the Capital Region Chamber, the New York eHealth Collaborative (NYeC), the Alliance of Community Health Plans (ACHP), America’s Health Insurance Plans (AHIP), Rensselaer Polytechnic Institute, and Russell Sage Colleges. Bennett is a member of the New York Public Health and Health Planning Council, where he helps shape decisions related to New York State's public health and health care delivery system. Well-known locally and nationally for advancing health care innovation, Bennett was recently named to Crain’s New York Business 2021 Notable in Health Care, as well as the Albany Business Review’s Power 50 list.

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