To all CDPHP customers, providers, employers, and the entire Capital Region community:
The COVID-19 pandemic is hitting everyone hard, but we will get through this. I want to reassure you that CDPHP is doing its part to help us persevere.
We have expanded telehealth and mental telehealth services for our members; we are giving our physicians the ability to consult with their patients over the phone; and we are lifting all medical prior authorization to speed care.
Further, we are working with our physician community to ensure they are able to get you the care you need while remaining financially viable.
This crisis is a test of our will and our togetherness. Our community is strong and we will fight this pandemic.
In the end, we will see to it that the CDPHP mission of keeping our members healthy, happy, safe, and secure endures.