Welcome to our fourth feature in our blog series, The Faces Behind CDPHP Hospital to Home, where we’ve introduced you to members of the CDPHP Hospital to Home team.
Today, we’d like you to meet Greg, an inpatient care manager who works to support CDPHP members during their hospital stay.
How long have you been with CDPHP? What’s your current role? And what’s your favorite part about the job? I have been with CDPHP for a little over a year now. I currently work as an inpatient care manager. My favorite parts about this job is you’re always learning something new and we have a great team!
What did you do prior to joining CDPHP? Prior to working at CDPHP, I worked at the Albany Medical Center Pediatric Intensive Care Unit (PICU) and Outpatient Operating Room. I left bedside nursing to work at Anthem, which thankfully led me to working here at CDPHP.
The COVID-19 crisis has difficult for so many of us. In your role, what are some creative ways you’ve worked to support CDPHP members and their families during these difficult times? We’ve really had to think outside the box, particularly since many families weren’t able to be physically together. We did a lot of trial and error because what worked for some folks virtually didn’t necessarily work for others.
These are scary times. As a health care provider, what’s been the scariest thing you’ve had to deal with? My wife and I are both health care providers. My wife is a respiratory therapist who is literally on the front lines every night as she goes to work, and that can be scary at times. Luckily, I work for a great company that has allowed me to work from home.
What’s your best advice for CDPHP members who experience a hospital admission? Don’t be afraid to ask questions. If you think of a question, write it down so you don’t forget it. You may think of a question and when it comes time to speak to your doctor, you may forget it. Lastly, make sure you and your health care team are all on the same page to help assist with a smooth discharge.
What’s your most memorable moment from the 12 months? The most memorable moment from the last 12 months was the holidays. Although it was a quiet holiday, it was so nice to spend time with my wife and kids. With everything going on, it made me realize we have A LOT to be grateful for.
What are your hopes and dreams for 2021? My hopes for 2021 is for things to return to some normalcy, and hopefully be able to go to the beach this summer with my family!
What do you do outside of work? When I’m not at work, I spend the majority of time with my daughter 3 year old daughter, Leigha, and 5 year old daughter, Ethan. I also enjoy being outdoors, fishing, and cooking!
Be sure to check back over the next few weeks as we introduce you to even more members of the team, or read about team members previously featured.