During this time of uncertainty, fear, and the need to distance ourselves from the people we love and the things we enjoy, CDPHP® is here for you. You may be feeling lonely and isolated, and we want to help. continue reading →
To all CDPHP customers, providers, employers, and the entire Capital Region community:
The COVID-19 pandemic is hitting everyone hard, but we will get through this. I want to reassure you that CDPHP is doing its part to help us persevere.
We have expanded telehealth and mental telehealth services for our members; we are giving our physicians the ability to consult with their patients over the phone; and we are lifting all medical prior authorization to speed care.
Further, we are working with our physician community to ensure they are able to get you the care you need while remaining financially viable.
This crisis is a test of our will and our togetherness. Our community is strong and we will fight this pandemic.
In the end, we will see to it that the CDPHP mission of keeping our members healthy, happy, safe, and secure endures.
In today’s fast-paced world, we’re pretty used to getting what we want, when we want it. Information is readily available in the palm of your hand day or night (what did we do before Google?!) and packages are sent directly to your door in less than 24 hours. Want food from your favorite restaurant but don’t want to leave home? There are SO many apps to help with that. Want to watch a movie without leaving your couch? No problem. Need groceries but don’t have time to run to the store? Yup, that’s easy, too. Most of your favorite products and entertainment can be delivered in an instant with a touch of a button on your phone. Even health care has followed suit with services like live video doctor visits (CDPHP® members can use Doctor On Demand!).
But when it comes to seeing a doctor in-person, we need to hit the “pause” button instead of “order now” and know realistic times to receive care.
I’ll probably get in trouble for writing this, but I need to say it…health insurance is confusing.
Okay, maybe that’s not a groundbreaking statement by any means. But let’s be real here. This whole health care coverage thing still isn’t the easiest to navigate.
It doesn’t matter how educated you are or how much experience you have, no one has it all figured out. Sometimes when you hear people talking about their health insurance, it can even sound like the words are from some kind of alternate universe.
I eat A LOT. Years ago, when purchasing a new lunch box I had to ask the clerk to pretend I was a 6ʹ tall construction worker and stop suggesting dainty lunchboxes. During the work day, my very predictable breakfasts (yes, plural!), lunch, and snacks are all very healthy and consisted largely of fruits and vegetables. After hours and weekends, though? That’s when the gloves come off.